Once
upon a time, a very recent time actually, there was a county. In this county was a municipal fire
department who was a Falcon Wireless customer.
In that same county was a Sheriffs Department who would not even
consider Falcon as a supplier.
The
reason for our disqualification was allegedly that we were to far away to provide "good"
service. After all, we are several hours away, and once when the fire
department repeater went down, it took us three hours to replace their repeater
with a loaner. The Sheriff recently had
a problem with one of his new repeaters (top of the line big brand, don't you
know). His local sales and service
provider didn't keep spare units. He
was told he would have to wait at least three weeks for the necessary parts to
repair the malfunction.
The
curious thing is that this Sheriff has multiple repeaters (four as I recall),
each covered by a service contract (daytime only, 5 days a week, weather
related and electrical irregularities excluded - anything else is
"extra"). My understanding
is that he pays $100 per month EACH for this "service
agreement". Now back to our story.
The
fire department had asked us if we could provide a BETTER solution than a three
hour response. We told them about a
thing called a Rapid Deployment Repeater System. These handy little gadgets are totally transportable, can be
operated from AC power or batteries and they can do some absolutely incredible
things like operating on VHF, UHF, or 700/800 MHz. You can even set them up to simulcast on all three bands
and they can function in either (or both) analog AND digital P25 operating
modes. Did we happen to mention that it is made in the United States of America?
We
showed our fire department user how to get a grant that paid for the whole thing. The net result is that he has a portable
tactical repeater plus a backup repeater for any radio system in the county
INCLUDING the Sheriff and it didn't cost him a dime! Within less time
than it took the local dealer to diagnose the problem, the fire department
rapid deployment repeater was on scene and operational with no technician
required to set it up!
Would
you like to know what it cost? LESS
THAN $8,000! And you know something else?
Even if the fire department didn't get a grant, they could have set it
up on a governmental extended purchase plan which would have allowed them to
pay only $200 per month INCLUDING all maintenance for five years which is less
than HALF the cost the Sheriff is paying for his "service agreement".