Saturday, March 28, 2009

Commentary - Prisoner use of cell phones

Cell phones are illegal for use in prisons.  That may be true, but the fact is that the illegal use of cell phones within prison compounds is much more common than the public would think.  Today, I received a call from an inmate requesting assistance with a problem on his LG phone on the AT&T network. He identified himself as an inmate using an illegal phone. Apparently, he called us since we presumably have some knowledge about such things and he needed an assist.

I never got the callers name, but I can assume that he was one of the thousands of inmates all over the USA who use illegal cell phones smuggled in mostly by guards and service vendors to the prison. The majority of these prisoners use illegal phones as a viable alternative to prison pay phones which can cost their families up to four dollars a minute.  If these were the only users, it might be OK to ignore the issue, but a small percentage of the inmates use their cell phones to continue conducting their illegal affairs from inside the prison.  Such is the case of an inmate who ordered the execution of a guard from his illegal cell phone.  Regrettably, the execution was successful.  

As a result of such activities, it is necessary to stop the use of illegal phones inside correctional facilities.  There are three ways to combat the problem - phone sniffing dogs, illegal cell phone jammers (which could result in FCC fines of up to $16,000 per day), and cell phone detectors. There are three suppliers of cell phone detectors.  Two are very expensive and do not report abuse in real time.  The third is the one we offer!  You can read more about this incredible technology at  Check out the 610 system.  It could save a life! For additional information, please give us a call at 295.854.2611.

Tuesday, March 24, 2009

New vehicle camera systems as low as $1,895!

Falcon Direct offers patrol video recording systems for every budget and every need. We provide some of the most comprehensive information available on the subject of vehicle cameras, coupled with unequaled service and competitive prices. Still, we lose an order every once in awhile.  A recent example was the loss of a sale to a competitor who encourages customers to install their own cameras (mainly because they don't support a strong indirect sales and service network). After losing the sale (because of price), I stopped in to see how they were doing with their new cameras.  As it turns out, they weren't doing too well. They wanted to know if I would should them how to operate their new vehicle cameras. Sometimes, low price does not equate to the best value!

In another example, we lost an order to a bidder who supposedly "beat our price". Unfortunately, he overlooked the bid requirement for a 22X zoom camera (very important in law enforcement work), and the requirement for a radar and siren interface. The supplier of the camera system offered none of these options and they are not readily available for integration with the camera system bid. The bid was awarded, and THEN the customer found that the vendor did not comply with the specifications but a 60 day delivery clause allowed the vendor time to try and find a fix.  As we come up on the on the 51st day since the bid was awarded, the customer still has no cameras and they have to wait another 9 days before they can reorder.

In both of these examples, neither of these situations would have evolved if we had done our job a little better.  So, we're going to try to correct the situation. As a first step, we have prepared a new single page product overview of our camera systems with links to more detailed information.  If you are considering the purchase of personal or vehicular camera systems please check out the information at  Better yet, give us a call at 800.489.2611 for additional information and a demonstration at no obligation.

Sunday, March 15, 2009

Out with the old - in with the new!

The Motorola CP125 and CP150 have long been favorite radios for business, church, and industrial users. However, technology advances now allow manufacturers to offer better products with more features and less cost.  This means that some of the old favorites will be replaced with new models. Such is the case with the CP125 and CP150 which are being discontinued with no orders accepted after June 1, 2009.

The ideal replacement for the CP125 and the CP150 is the new Model CP185.  A product brochure describing the features and benefits of the CP185 is available by clicking here.  Pricing information is available at Or, if you prefer - just give us a call at 800.489.2611.

MotoTRBO Revisited

We recently received a call from a Canadian user asking why we didn't like MotoTRBO. We were somewhat surprised at the question as we think MotoTRBO is one of the finest product offerings ever produced by Motorola. However, the majority of our readers are in the public safety sector which means their needs are best met with P25 technology.

In our opinion, P25 technology is much better suited for public safety use, and virtually all State Homeland Security departments agree, as well as ALL Federal government agencies. NXDN is the only approved digital standard for railroad users, so in these two cases, it doesn't make any difference what we, or anyone else thinks, the facts speak for themselves.

So the question is - Where DO we think MotoTRBO is well suited? The answer is for any non-public safety user wanting top notch performance, reliability, and flexibility. As a case in point, MotoTRBO is ideally suited for industrial and hospital use. For an example, please click here. The hospitality industry is another great application. For a user case history, click here.

The bottom line conclusion is that every communications system supplier has multiple offerings to suit the unique needs of different users. We do our best to select the one that is best for those we serve, not trying to make one size fit all for our benefit while ignoring YOUR NEEDS! When you want the straight facts, there is only one name you need to know - Falcon Direct! Give us a call for any of your requirements at 800.489.2611. You'll be glad you did!