Tuesday, September 25, 2012

Portable Dispatch Command Center – Under $600!

We were recently asked to set up an efficient and affordable backup for dispatching at an E911 center.  A recent power disruption had temporarily disabled the ability to dispatch fire calls.  They needed something that would get back on the air quickly. We did it, and we did it for less than $600! That little Walkie Talkie looking thing at the left is a Portable Dispatch Command Center or PDCC.  From the palm of their hand, the dispatchers can send tone alerts out to as many as ten different departments, even if they are on different channels.  Incoming calls can be monitored, answered, and even RECORDED!
A pair of our little PDCC’s can provide the functionality of two dispatch positions, console, and recorder.  Better yet, our “console” can move around anywhere in the dispatch center or even to an alternate location if necessary.
As far as the message recorder is concerned, a PDCC equipped dispatcher can have instant recall of the last few messages at the push of a button by monitoring both sides of the conversation on a companion unit.  No dispatch center should be without a pair of PDCC’s!
Want to see how they work?  Just give us a call at 205.854.2611 or drop us an email to ServingU@falcondirect.com.  Speaking of backups, you also need to know about our InstaLerter™, a fantastic little gadget that can instantly tell you in dispatch control link radios and associated repeaters are operational.  This capability can help earn extra rating points for fire departments.  Additional information is available by clicking here.