We were recently asked to set up an efficient and
affordable backup for dispatching at an E911 center. A recent power disruption had temporarily
disabled the ability to dispatch fire calls.
They needed something that would get back on the air quickly. We did it,
and we did it for less than $600! That little Walkie Talkie looking thing at the left
is a Portable Dispatch Command Center or PDCC.
From the palm of their hand, the dispatchers can send tone alerts out to
as many as ten different departments, even if they are on different
channels. Incoming calls can be
monitored, answered, and even RECORDED!
A pair of our little PDCC’s can provide the functionality
of two dispatch positions, console, and recorder. Better yet, our “console” can move around
anywhere in the dispatch center or even to an alternate location if necessary.
As far as the message recorder is concerned, a PDCC
equipped dispatcher can have instant recall of the last few messages at the
push of a button by monitoring both sides of the conversation on a companion
unit. No dispatch center should be without
a pair of PDCC’s!
Want to see how they work? Just give us a call at 205.854.2611 or drop
us an email to ServingU@falcondirect.com. Speaking of backups, you also need to know
about our InstaLerter™, a fantastic
little gadget that can instantly tell you in dispatch control link radios and
associated repeaters are operational.
This capability can help earn extra rating points for fire
departments. Additional information is
available by clicking here.